下载Download Refund Request Form

Email your Refund Request Form to refunds@thebettermedical.com

NOTE: From January 7, 2021, Better Urgent Care no longer provides testing for travel to mainland China. If you originally prepaid for this service and would like a refund, please complete the refund request form below and email this form to refunds@thebettermedical.com. Better Urgent Care will continue to provide all our other testing services including for travelers to Taiwan, Hong Kong, Japan, & other destinations. We appreciate your trust and continued patronage.

NOTE: 自2021年1月7日, Better Urgent Care 将不再为回中国大陆的旅客提供新冠双测服务,请付费预约1月7日之后的客人填写退款申请表格,并发送至refunds@thebettermedical.com. 我们会依照受理顺续依次进行退款。请完整填写表格,若因信息不全造成的延误,我们概不负责。Better Urgent Care将一如既往地为每一位客人提供最严谨的医疗服务。去往台湾,香港,日本及其他地区的核酸检测不受影响。感谢每一位朋友的厚爱!

下载Download Refund Request Form